09 March 2021
Check your current contractual liabilities with regard to telephony, are there early termination penalties
Check your IP network, you need CAT5e or CAT6 minimum cabling and, ideally, PoE network switches
Check your internet access as this needs to allow for 100 KBs of data per simultaneous call
Do you want to keep your telephone numbers? Check the numbers are portable, most are but ensure your desired VOIP provider has suitable porting agreements in place
Check that your desired VOIP platform will integrate with your IT software as required, e.g. with your CRM system or remote desktop
Make sure the VOIP platform you desire has the features and functionality to suit your requirements
If you are intending to use softphones (Apps) make sure your smartphone and computer hardware is compatible
Consider the cost vs benefit of VOIP compared to your current telephony
Does the VOIP fee include outbound calls?, most do
Does the VOIP agreement include hardware ?
Check that remote changes, maintenance and fault support is included in the charging structure
Be aware of the contractual minimum term, more than 36 months needs to be very carefully considered as technology changes and improves at a pace and long term contracts can put you behind your competition
Perhaps most importantly … select a VOIP provider that can easily be contacted and can provide service levels to suit your business
We would love to hear from you so please feel free to use any of the contact details below.
Service Disclaimer
We make every effort to ensure that we accurately represent our advice, project management and mentoring services and their potential for helping individuals and business owners.
Indication of and advice on profit gains, income generation, solution provision, problem resolution, vendor recommendations and other results are not necessarily average, ideal, optimum or typical nor intended as representations of your individual or business result.
As with any service, results may vary significantly. Each business or individual's results depend on numerous factors including ability, resources, ambitions, background, dedication, motivation, work ethic and desire.
Significant financial risk is possible with any vendor or supplier if you don't do your own due diligence.
No guarantees of specific results are expressly made or implied. All rights reserved.
© Syncly Consult 2019-2025 - All Rights Reserved
| Website by 